Return Policy

We want you to love your purchase. If you're not completely satisfied, here’s how returns work:

• Eligibility: You may return items within 14 days of delivery.

• Condition: Items must be unused, unwashed, and in original packaging with all tags attached.

• Non-returnable items: Sale items, innerwear, accessories, and customized products cannot be returned.

• Process:

  1. 1. Email us at [email protected] with your order number and reason for return.

     2. Our team will guide you through the return steps.

     3. Once we receive and inspect your return, we’ll process a refund or exchange within 5–7 business days.

  2. Note: Return shipping charges are the customer’s responsibility unless the item received is damaged or incorrect.

      

Shipping & Returns

• Shipping Information:

• We offer free standard shipping on all orders above ?2000.

• Orders are usually processed within 1–2 business days.

• Estimated delivery time: 3–7 business days, depending on your location.

• You’ll receive a tracking number via email once your order is shipped.

• Returns Policy:

• Returns are accepted within 14 days of delivery.

• Items must be unused, unworn, and in original packaging with tags attached.

• To initiate a return, please contact our support team at [email protected].

• Once your return is received and inspected, a refund or exchange will be processed within 5–7 business days.

• Note:

• Return shipping costs are borne by the customer unless the item is defective or wrong.

If you have any questions or need assistance, feel free to reach out to us:

Customer Support Hours: Monday to Saturday, 9:00 AM to 6:00 PM (IST)
Email: [email protected]
Phone / WhatsApp: +91 98765 43210
Address: Shion Closet Pvt. Ltd., 2nd Floor, ABC Building, MG Road, Mumbai, Maharashtra – 400001, India